Shortlist by Recruit Rockstars Terms & Conditions Updated January 1, 2024

We're excited to work with you to identify the best candidates.

Creating Your Shortlist

  • Benchmark Calibration: After submitting your criteria via our online form, we'll send you profiles of 3 benchmark candidates. We use your feedback to ensure the candidate matches will meet your expectations.
  • Candidate Introduction: Based on your insights, we'll introduce you to 10 candidates within 10 business days.

Flexibility & Changes

  • Change your criteria once for free within the initial 10 days. After that, each significant change has a $500 fee, to cover operational costs.

Performance Assurance

  • Hire or Free Guarantee™: While no recruiting or sourcing service can guarantee a hire, we’re fully committed to your satisfaction. If you don’t hire a candidate from your Shortlist, you may request a full refund within 21 days of your purchase. We’ll process your refund via ACH within 21 days.
  • Prorated Credit: If we introduce fewer than 10 candidates due to candidate interest, you’ll receive a prorated credit towards your next Shortlist based on the shortfall. Use this credit on your next Shortlist anytime within 12 months.

Limitation of Liability

  • Our responsibility is limited to the fee paid for the Shortlist. We're not liable for the outcomes of hiring decisions. All disputes will be resolved under Illinois law, promoting fairness & transparency. By using our services, you consent to these terms.